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At Surgiquote, we prioritize the privacy and security of your personal information. This Privacy Policy explains what data we collect, how we use it, and how we safeguard it.

 

 

Information We Collect

 

We may collect the following information when you use our website, WhatsApp communication, forms, or booking links:

 

 

Personal Information

 

  • Name

  • Phone number

  • Email address

  • City and location

  • Procedure of interest (e.g., lipoma, gynaecomastia)

  • Preferred consultation mode

 

 

Optional Information

 

  • Medical history voluntarily shared by you

  • Images/documents you upload or send through WhatsApp

  • Insurance details (if applicable)

 

 

Technical Information

 

  • Device information

  • Browser type

  • IP address

  • Cookies and usage analytics

 

 

How We Use Your Information

 

We use your data only for legitimate purposes, including:

 

  • Coordinating consultations with partner plastic surgeons

  • Sharing procedure details and price ranges

  • Providing quotes and appointment availability

  • Sending WhatsApp reminders and follow-up updates

  • Improving our website and service experience

  • Safety, compliance, and fraud prevention

 

We do not sell or rent your information to third parties.

 

 

How We Share Your Information

 

Your data may be shared with:

 

  • Partner surgeons and clinics only for consultation/booking

  • Insurance partners (if you request insurance assistance)

  • Service providers like WhatsApp Business API, CRM tools, web hosting

  • Legal authorities, if required by law

 

All partners are required to maintain confidentiality.

 

 

Data Security

 

We use:

 

  • Encrypted communication channels

  • Secure CRM and WhatsApp Business API systems

  • Access-controlled storage

 

However, no digital platform can guarantee 100% security.

 

 

Your Rights

 

You may request:

 

  • Access to your data

  • Correction of your details

  • Deletion of your data

  • Withdrawal of consent

 

 

Data Retention

 

We retain data only as long as necessary for the purposes described above, unless a longer retention period is required by law.

 

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